This program provides an overview of three key areas necessary for avoiding aggression in the workplace – communication, anger management, and mediation.

Participants will learn:

• The importance of emotional intelligence
• How to recognize patterns of behavior
• How to manage negative emotions
• How to improve communication with your employees
• Roadblocks to open communication
• Positive communication skills
• Respectful communication and conflict resolution skills

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
Participants will learn proven communication techniques to properly defuse conflicts, mitigate facility threats and vulnerabilities, and implement effective mediation.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Participants will learn the answers to the following questions:

• What is a reasonable accomodation?
• What is is disability?
• What is an undue burden?
• What questions can I ask in an interview, and what questions should I not ask?

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
This course is for employers, HR professionals, front line supervisors, small business owners, rehabilitation professionals, or anyone who wants to learn more about the ADA and reasonable accommodations in the workplace. Although this statute has been around for 13 years, it is still one of the most misunderstood laws which constantly get employers in trouble. Participants will learn how to avoid the pitfalls of the ADA.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Sample job description questionnaire
• Implementation schedule
• Interview evaluation form
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Participants will learn about:

• Employers & plans subject to COBRA
• Qualified beneficiaries & their rights
• General notice
• Qualifying events
• Qualifying event notices to plan 
• Qualifying Event notices to QB
• Premiums & payment
• COBRA event timeline
• Termination of COBRA
• Other coverage
• Special rules
• Penalties & liabilities

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
At the conclusion of the seminar, participants will be able to identify the key requirements of COBRA statutes and regulations that apply to their organizations’ benefit programs. In addition they will have the ability to apply key COBRA statutory and regulatory requirements to their own benefit programs to improve their organizations’ compliance.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• A COBRA orocedure manual
• Explanation of the tracking & communication compliance responsibilities
• A COBRA self audit
• Explanation of the "four communications of compliance" and what they must include
• A COBRA activities timeline
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

A. Any employee of the company, including classified personnel, contract employees, customers and vendors as well as any applicant for employment, who believes that he or she has been discriminated against by the company, a branch of the company, or another member of the company on account of race, color, religion, national origin, sex, age, handicap, or Vietnam-era or disabled veteran status; or

B. Any person who believes that he or she has been threatened with or subjected to duress or retaliation by the company, a branch of the company, or a member of the company as a result of (1) opposing any unlawful discriminatory practice; (2) filing a complaint hereunder; (3) representing a Complainant hereunder; or (4) testifying, assisting, or participating in any manner in an investigation, proceeding, hearing, or lawsuit involving unlawful discrimination.

Handling a harassment complaint is difficult. How managers and supervisors deal with the alleged victim and the accused is critical to employee morale. How they handle a complaint can mean the difference between a lawsuit and an internal resolution to the situation.

This seminar emphasizes the importance of documentation, protecting the victim, and being sympathetic and accurate. It also stresses prevention as the best tool to help keep your employees minds on their jobs and your organization out of court. Every investigation process must include four elements. During the seminar, we will discuss these important issues:

• Conduct an effective sexual harassment investigation
• Receive and record a sexual harassment complaint
• Interview the alleged offender appropriately
• Take appropriate action if required

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
Are you knowledgeable enough to avoid the traps when confronted with the need for a workplace investigation? This seminar will cover legal developments and provide practical tips for conducting a thorough investigation without inviting the participants into a lawsuit against the company. Attendees will understand the benefits of promptly responding to complaints by conducting investigations and imposing corrective action consistent with the findings of the investigation. In addition, this session will provide detailed guidance on the process of carrying out an investigation at your place of work, enabling employers of all sizes to confidently respond when a complaint is made.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Contingency plans describe how an organization intends to respond to unexpected events which will disrupt its normal business operations. While most businesses have contingency plans in place to address natural disasters, few companies have developed contingency plans for managing competitive risks that will impact their company's economic vitality. Most businesses are currently relying on one strategic plan with no real backup options to implement before the plan fails. The purpose of this course is to teach students how they can build effective market intelligence systems that enable the firm to take action with predetermined options that mitigate competitive risks.

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
This program is designed to provide an overview of three key areas necessary for pulling it all together - security programs, technology and systems, and measurements. Examine how to develop a security master plan that integrates programs, personnel, and systems into mutually supporting components. Learn proven risk assessment techniques to properly focus your limited security resources to mitigate facility threats and vulnerabilities, and implement effective countermeasures.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Participants will:

• Explain the importance of making good decisions
• Identify the importance of decision-making skills, especially for business personnel
• Apply decision-making skills to a situation in their own lives

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
This seminar explores the decision-making situations that concern difficult policy issues in both the public and private sector. The seminar will also include tactics and techniques that can be used to facilitate and improve the decision making process.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

We will discuss Title VII: major provisions, who is covered, the role of the EEOC, the BFOQ concept, types of discrimination, and what Title VII does not cover. We will evaluate the Americans with Disabilities Act: defining “disability,” pre- and post-employment inquiries, reasonable accommodations, disability and benefits. In addition we’ll assess the Family Medical Leave Act: major provisions, employee eligibility, FMLA leave and benefits, litigation and remedies and the employers’ recourse.

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
This seminar combines a comprehensive overview of employee discrimination/EEO. You’ll be challenged to reevaluate the way you handle these issues in your company and discover best practices for developing legally defensible policies and procedures. Learn the issues behind avoiding costly litigation and judgments/settlements; Confidently deal with complex employment law and employee relations issues; Develop HR policies and procedures that do not violate federal statutes; Know what constitutes “reasonable accommodations” and how to implement them without creating undue hardship; Get an update on religious discrimination in the workplace and recruit, hire, discipline and terminate employees in a legal manner.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Implementation Schedule
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Participants will learn how to:

• Determine appropriate discipline
• Communicate to the employee the rule, regulation, policy, procedure or past practice that has been broken and is the reason for the discipline
• Discipline staff members regarding unacceptable behavior or conduct
• Properly document disciplinary action for remediation and/or termination
• Examples of employee misconduct or poor performance
• Terminate employees when termination
• Alternatives to employee termination
• What to communicate and not communicate to remaining staff members regarding the termination of the co-worker

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
This comprehensive training course is designed to provide human resource professionals, supervisors, and managers with a practical understanding of the fundamental principles of effective discipline and the termination process. It's ideal for those who want to learn ways and means to prevent terminations but also want to be prepared to terminate if and when termination is warranted. Participants will role play difficult scenarios while receiving helpful feedback and coaching in the process.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Having this information in a clear printed format for your employees gives them in writing, the company policies, requirements, and what is expected of them.  This can prevent possible future misunderstandings an employee may have about their job or employer.

An employee manual also increases the efficiency and shortens the training period that most new employees go through.  Studies show when employees have clear guidelines and policies to follow, the chances of staying with their employer increases substantially.

Covered topics include:

• Attendance
• Maternity leave
• Attire requirements
• Payroll breaks
• Performance evaluations
• Computer and email use
• Personal time off
• Confidentiality
• Safety
• Drugs and alcohol
• Sexual harassmen
• Employment classification
• Sick leave
• Equal opportunity
• Smoking
• Family Medical Leave Act
• Termination
• Hours/overtime
• Worker's Compensation
• Jury duty
• Vacation, holiday, and sick days
• Lunch periods

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
After attending our work shop, you can quickly and easily create your own business employee handbook with a compact disc that is included with the work shop.  Edit, add, or delete any policies that do not apply to your company.  When finished & reviewed, you can distribute to your employees.  

Employment experts suggest including general statements only when creating your employee handbook policy and to avoid detailed clauses that may confuse or cause problems. We will cover each topic in detail and outline key points for each subject.

Your objective should be to help and assist your employees with training, instruction, and policies.  Easy to understand, simple, and legally compliant should be your goal when creating your company’s employment manual.

Clear and concise, our employee handbook work shop is general enough to fit the majority of today's businesses.  Changes are easy to make, when the need arises you can easily update.  This flexible compact disc will let you easily adjust your handbook as your company and its policies change.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

If you are a user of credit reports, it is valuable for you to establish a policy concerning the use, storage and disposal of such reports. It is not enough to merely establish the policy, you must set up employee training and monitoring to assure that it is followed.

As with all of our compliance programs, this seminar will focus on real-life, practical application issues. Our goal is for participants to understand how to comply and be able to immediately apply what is learned.  Attendees will receive a seminar manual and compliance reference that includes regulations and fact sheets that is not only a great learning tool during the seminar, but is also a tremendously valuable working resource back at the office.

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
In the 21st century, the myriad of laws, rules, regulations, interpretations, and joint regulatory policy statements have increased at a record pace. In the last few years alone, there have been several new issuances related to Fair Credit Reporting Act (FCRA) and the Equal Credit Opportunity Act (ECOA) that have been subject to significant updates and revisions. All this recent activity by state law makers and by congress has further impacted the entire employer community. Our seminar will give you the tools you need to understand the new regulations and apply them in your organization.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Implementation Schedule
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
Understanding and knowing how to interpret this law is critical to avoid liability, provide consistency of treatment, and keep abreast of current HR issues. Participants have the opportunity to ask their questions in this fast-paced, information-loaded program.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• Sample FMLA policy
• Sample employer designations checklist
• Sample letters
  • Designating leave as FMLA leave
  • Certification of health care provider
• Employee leave request
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

By definition, it is difficult to appreciate the significance of what you don’t know. To help our clients and contacts learn the parameters of the knowledge base they need to acquire, we are presenting employment laws that lead to legal trouble, and comparing their decisions with the law’s requirements. Each title focuses on a specific law, identifies the most common issues managers and organizations face as well as penalties for non-compliance.

Covered topics include:

• Disabilities and the Americans with Disabilities Act
• Family and Medical Leave Act
• Sexual harassment
• What is EEO? Affirmative action? Diversity?
• What is a protected class?
• Three types of discrimination
• What is harassment?

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
This seminar is designed to update and assist management in recognizing significant current labor and employment law issues.

The seminar describes the statutes and regulations administered by the Department of Labor (DOL) that affect businesses, as well as Pennsylvania state employment laws. The seminar is designed mainly for those needing "hands-on" information to develop nondiscrimination policies for businesses in general industry.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

This course will answer participants' questions about:

• Cutting cost, saving payroll taxes (matching FICA)
• Saving my employees’ money with medical and dependent day care Flexible Spending Accounts (FSAs)
• Reducing cost by utilizing high deductibles and employer funded flexible spending
• Whether or not it makes sense for your computer to use a defined contribution approach

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
For most businesses, paying employees their salary and bonus is no longer enough.  To attract, retain and motivate the high-quality staff you need, you must also offer benefits that are meaningful to each employee.  At the same time, it’s essential that you keep control of your benefit costs. This seminar is for HR and other corporate benefit decision-makers who may have thought or be thinking about introducing flexible benefit plans, but aren’t sure which one is right for their business.  It will be informal and interactive, with participants encouraged to share ideas and experiences. We'll share with you our thinking on flexible benefits, and we'll address some of the obvious questions including:

• What are the benefits of FSAs and how do they work?
• What are the advantages for the employer and the employee?
• How do FSAs support a total reward strategy?
• What are the administration software and employee communications implications?

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Covered topics include:

• Background of HIPAA
• The areas of:
  • Privacy
  • Security
  • Transactions
• The processes of:
  • Awareness
  • Assessment
  • Implementation
  • Maintenance
• Security
  • Policies and procedures
  • Record security
  • Physical security
  • Access, audit, and authorization
• Privacy
  • Protected health information
  • Uses and disclosures
  • Rights of the patient
• Additional areas of uncertainty

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
This comprehensive seminar is designed to provide you with a better understanding of the statutory and regulatory framework of these important federal regulations, and will prepare you and your business for meeting compliance requirements and avoiding costly penalties

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Participants will obtain an understanding about the following:

• The I-9 process
  • Brief history
  • Worksite enforcement
  • Protection from discrimination
• Properly completing the I-9 form
  • Section 1 - Employee information and verification
  • Section 2 - Employer review and verification
  • Section 3 - Updating and re-verification
• I-9 form retention requirements

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
You will benefit by having easy and accessible training and job aid references that will help increase your ability and confidence whenever completing this important form. This fundamental seminar is intended for staff whose job responsibilities include the completion of the I-9 form for new faculty and staff members, human resource managers, recruiters, business owners and managers. The current fast changing market conditions require that professionals stay up to date and knowledgeable with U.S. Immigration laws under the Department of Homeland Security.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Implementation schedule
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

The training seminar and materials together, are a service we provide to give you a broad range of tools to deal with compromise situations and to provide an understanding of the organizational and individual risks, rights, responsibilities, and regulations associated with record retention and destruction and address the legal, regulatory, and business challenges of electronic business record retention.

Participants will:

• Learn how to define business records
• Learn how to develop and implement written retention and deletion rules, policies and procedures
• Learn how to ensure employee and system compliance with retention policy
• Learn how to create data destruction policies that will protect your organization
• Learn about new data disposal laws and regulations that will affect your organization and its clients
• Learn about guidelines for increasing employee compliance to data destruction policies
• Learn about what to do when confidential information has been compromised

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
Whether you are involved in security, records management, database management or human resources, information security has become one of your most important concerns and responsibilities. Among those information protection issues, information security and destruction is one of the most evident and changing areas of responsibility.

This seminar is designed to get participants thinking and talking information management risks, responsibilities, rules and best practices.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Participants will learn how to:

• Conduct a thorough and objective interview
• Set objectives for the interview
• Recognize and manage first impressions and biases
• Build a positive interview climate
• Develop and asking legal and appropriate questions that yield revealing and informative responses
• Assess candidates’ ability to function effectively within the position, the department, and the organization
• Sell the position and your organization to a candidate
• Compare candidates to the skills, abilities, knowledge, and personal characteristics required to successfully perform the position

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
This seminar is ideal for those who spearhead recruitment and job candidate selection. Participants will learn to create and implement an effective interviewing process to identify, hire, and promote the most qualified applicants and employees based on the requirements of the job and the needs of your organization. They'll also discover how to make decisions based on concrete information rather than on subjective gut feelings. The tools and techniques taught at this seminar can be put to use right away when hiring new employees.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Upon completion of this course, the student will have a working knowledge of the subject matter and be able to apply this knowledge practically to develop plans, strategies, and solutions in hiring and retaining employees. During the seminar we will explain the advantages and cost effectiveness of good hiring practices; explain the legal environment of employment, including negligent hiring, enforcement, record-keeping, and employment laws; discuss the role and importance of job descriptions, job analysis, and job design.

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
This course focuses on the strategies and tools that human resource professionals use to recruit hire and retain employees. Emphasis will be placed on providing students with practical business techniques for developing and using successful recruiting methods, choosing the best candidates, and keeping employees satisfied with their jobs. Technical aspects of hiring will be examined, and will include legal pitfalls, job descriptions, determining compensation, screening techniques, and job offers. Job analysis and design will be studied along with writing job descriptions and determining competitive pay and reward levels. Human resource planning and its relationship to organizational goals will also be examined.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Sample job description questionnaire
• Implementation schedule
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Several roles taken on by the mediator include understanding each participant’s perspective; setting ground rules for improved communication; coaching participants on effective interaction styles; equalizing power; and helping participants plan for future interaction.

When the supervisor acts in the role of an arbitrator, it is more important to make a fair judgment than to try to please all workers involved.

Participants will learn valuable means for:

• Defining boundaries
• Defining the oroblem/conflict
• Resolving conflicts
• Pre-empting conflicts

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
While almost anyone can lead or manage when everything is fine, real leaders are the ones who persevere even when things are difficult. Therefore, conflict resolution is a very important skill for leaders to have. Conflict is a natural and normal part of life and work.  It is not necessarily a sign of a poorly managed team, but it can be.  Conflict can also have a negative impact on productivity and morale when it’s not addressed effectively and efficiently. It’s essential that, as a leader, you address conflict issues right away and handle situations correctly so that everyone’s integrity remains intact. 

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

When the options proposed acknowledge, validate, and address the needs of all involved, agreement is likely to be reached quickly, and time is not wasted on posturing, demands, or threats. Moreover, negotiating to meet the needs of all can lay the foundation for positive ongoing relationships.

Participants will learn how to:

• Recognize the value of a relationship and have a mutual desire to continue it
• Participate actively in the process
• Show consideration and acceptance of each other's perspectives, values, beliefs, and goals
• Separate personality from the issue involved
• Work together to develop a solution everyone can accept

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
Whether you're negotiating price with a vendor, a long-term contract with a consultant or deadlines with a colleague, better negotiation skills might be essential to your business success. By practicing the negotiation strategies and skills suggested in this seminar, you can make conflict resolution a regular part of your approach to managing relationships at home, at work, and in the community.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

As with all of our compliance programs, this seminar will focus on real-life, practical application issues. Our goal is for participants to understand how to comply and be able to immediately apply what is learned.  Attendees will receive a seminar manual and compliance reference that includes DOL regulations and fact sheets that is not only a great learning tool during the seminar, but is also a tremendously valuable working resource back at the office.

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
In 2004, the U.S. Department of Labor established new regulations for the Fair Labor Standards Act – the law that establishes overtime pay rules and exemptions from them.  It is imperative that your organization’s jobs be properly classified under the new rules, or you could be susceptible to claims for missed overtime pay and regulatory fines – which can run thousands or even millions of dollars.  Our seminar will give you the tools you need to understand the new regulations and apply them in your organization.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Implementation schedule
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

We will discuss the issues that relate to Worker’s Compensation and employing people with disabilities who are covered by the ADA or requirements related to making reasonable accommodation. You will learn how to ensure compliance with the overlapping and sometimes conflicting Worker's Compensation System and Family Medical Leave Act. Employers need to know what their obligations are and what actions need to be taken in order to comply with the act.

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
The seminar was designed to address the many facets of the workers’ compensation program from an employer’s perspective. The discussion will include: insurance carrier premiums and what goes into them, differences between carriers and the State Workers’ Insurance Fund, eligibility for self-insuring, the cost of being self-insured, a review of the entire workers’ compensation process from the time of an injury, reporting claims, claim basics, tools to help contain and control the employer’s costs, the life of a claim, and more!

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Sample worker's compensation Forms
• Interview evaluation form
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Participants will learn:

• The role of the performance review in an organization
• Key areas for the development and content of a performance review
• Key skills for carrying out a successful performance review
• The benefits of the review to the individual, the team, and the organization
• How to write effective performance reviews to avoid legal pitfalls
• How to analyze and discuss the issues involved in retaining employees and creating job satisfaction

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:

This seminar will be beneficial to new or existing supervisors and team leaders who have to perform staff appraisals/performance reviews as part of their job role. Attendees will learn how to clearly define measureable and observable goals that are easily understood by everyone.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Implementation schedule
• Performance review questionnaire
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Through exercises, case studies, and intense discussion, participants will:

• Identify roles and responsibilities
• Learn models for organizational change
• Create a step-by-step approach to addressing organizational change
• Learn when to use one-time events and when to employ long-term process shifts

• Defining the mission
• Conducting a situation or SWOT analysis by assessing strengths and weaknesses
• Identifying opportunities and threats
• Setting goals and objectives
• Developing related strategies (tactical and operational)
• Monitoring the plan

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
Whether you will be working side-by-side with organizational development consultants or are being asked to engage in an organizational development project yourself, this seminar will deepen your understanding of organizational development and the process of organizational learning and change. By working in small groups, you will assess a situation, diagnose root causes, and make recommendations to the company's senior management. Every organization must plan for change in order to reach its goals. Effective planning helps an organization adapt to change by identifying opportunities ahead of time and potentially avoiding problems in the future.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Covered topics include:

• An overview of key privacy concepts
• Employer obligations under The Electronic Communications Privacy Act of 1986
• How to properly access and handle employee medical information
• Telephone, Internet, e-mail monitoring and video surveillance in the workplace
• How to establish effective privacy policies and practices to ensure compliance and avoid liability

Participants will:

• Learn the issues behind avoiding costly litigation and judgments/settlements
• Confidently deal with complex employment law and employee relations issues
• Develop HR policies and procedures that do not violate federal statutes

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
This seminar is designed as a comprehensive overview of employee privacy in the workplace. You’ll be challenged to reevaluate the way you handle these issues in your company and discover best practices for developing legally defensible policies and procedures.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Implementation schedule
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Covered topics include:

• Conflict of interest inside the organization
• Gifts and gratuities
• Time charging
• Sexual harassment
• Diversity issues

Participants will learn how to:

• Assess the functioning of a client assessment
• Develop and use a professional relationship with subordinates
• Select and apply interventions that enhance the functioning of team members
• Describe and analyze various ethics policies and apply them to work

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
Participants will learn the importance and impact of professional values and competency. The code of ethics helps employees make ethically sound business decisions and provides an overview of the issue-resolution process. After a thoughtful introduction into the need for ethics and ethical dilemmas, definitions and distinctions will be considered between legal, ethical, and professional behavior.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Review and revision of company's sexual harassment policy and/or drafting a sexual harassment policy if the company does not already have one
• Grievance resolution checklist
• Questions for harassment investigations
• Short video on sexual harassment
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Plan administrators who fail to provide an adequate SPD to participants and beneficiaries are subject to possible civil and criminal penalties. Additionally, a company’s SPD is often an important exhibit in lawsuits between employees and the plan administrator. As a result, employers who administer ERISA covered benefit plans must take time to understand and comply with the SPD rules imposed by ERISA. ERISA requires employers/plan sponsors to provide specific types of communication within certain time frames.  During this seminar, we will discuss those specific types of communication and when you need to provide them to plan participants.

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
This seminar is designed to translate the legal requirements into plain English and to provide practical, hands-on advice for anyone who is responsible for drafting, reviewing, or revising SPDs.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Covered topics include:

• When to protest a decision about the payment of jobless benefits
• How to receive no-cost help with unemployment hearings
• The ins and outs of the hearing process from an employer's perspective

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
Over the past two years there have been numerous changes to how unemployment compensation works. Participants will learn how these changes impact their businesses and how to protect their businesses from being over-charged and over-assessed.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Sample unemployment compensation forms
• Mandatory posters in english and spanish
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

Covered topics include:

• A general overview of USERRA including who is protected under the statute
• Basic requirements in health, pension, and other plans under USERRA legislation
• Notice and application requirements for employees taking leave
• Information on seniority rights and benefits of employees in the uniformed services

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
This seminar will help eliminate non-compliance issues participants are questioning.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Sample worker's compensation forms
• Interview evaluation form
• Certificate of attendance
• Question and answer session

Failure to prevent workplace violence has important legal consequences for employers, managers, and employees. Although you may feel that you are not at risk, it still makes sense to become informed and take some basic precautions. The seminar assists employers in recognizing and eliminating incidences and losses related to workplace violence. 

Participants will learn effective violence protection plan elementsincluding:

• Management commitment and employee involvement
• Worksite analysis
• Hazard prevention and control
• Training and education
• Workplace violence intervention
• Public relations interface
• Investigation
• Security
• Threat assessment
• Law enforcement liaison
• Psychiatric counseling under the EAP

Participants will have the opportunity to ask questions and interact in discussions with the presenters and other course participants. Learning will be facilitated by staff from eBenefits Administrators, Inc. using discussion groups, forums, and other activities designed to involve you in the course.

Benefits:
Attendees will learn how to prevent workplace violence, assess situations, and control workplace hazards before they become evident.

All materials will be available at the beginning of the class.
The seminar includes the following:

• Training by an experienced HR professional
• PowerPoint presentation
• Handouts
• Pre-assessment and post-assessment tests
• Certificate of attendance
• Question and answer session

The laws concerning what constitutes wrongful discharge vary by state, but there are certain instances where termination will always be considered illegal. In addition, there are other variables that will have a bearing on whether a particular termination is appropriate, such as whether there is a written employment contract, the wording of any employment handbook or policy manual, and the prior actions and practices of the company. As a result, it's essential to adopt sound termination practices no matter where your business is located. This seminar will discuss the elements required for every termination process.

Covered topics include: